How secure is Report Sender?

Report Sender is designed to send reports, so it needs to be designed and run with security in mind. Since the beginning we've developed it with security in mind, and give you the control to choose who can use it. For more details, see Report Sender Security and Data Privacy. And if you have questions, send us a message!

How many reports can I send?

Report Sender doesn't limit the number or size of reports. However, since the app runs natively in Salesforce, it is affected by many Salesforce limits. We've outlined these limits in the article Report Sender Limits.

Why did I get an Insufficient Privileges error?

These typically show up in two places. Click for appropriate solutions:

Why is a user getting an Authorization failed error?

This typically happens when logins are restricted in a way that prevents Report Sender from logging in to run a report as a user. Check this article on how to fix authorization failed errors.

Why am I getting an error when sending an email that says NO_MASS_EMAIL_PERMISSION?

When testing out report sender in sandboxes, often customers get this error because emails are disabled by default. See how to enable emails.

Have something else not documented here?  Use the chat widget at the bottom right corner of this page to tell us about it and we'll help you asap!
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