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Potential Duplicates v2.1

We fixed a handful of edge cases

Updated this week

In this version of potential duplicates, we are adding fixes for a handful of scenarios that users have reported.

Release Schedule

  • April 1st - Provided to affected users

  • April 7th - Available on the AppExchange

  • April 7th - Pushed to all sandboxes

  • April 14th - Pushed to all production orgs

Can't wait? Install it now from the AppExchange. Make sure to click Get it Now to install it in production.

Release Notes

Logo Updates

In version 2, we added our logo to the Potential Duplicates record component. Previously, we had an issue where Salesforce regularly received support cases related to our component. So to make sure people know which component is ours, we added our logo. But we received feedback from a few users that they didn't want the logo showing up everywhere, so we made a few changes:

  • The logo only appears when there are duplicates

  • The logo is smaller and more transparent

  • We added an optional flag to disable the logo

Fixes

  • On custom objects our merges now bypass duplicate rules, so if you are merging a record and have a duplicate rule set to alert, you won't be blocked.

  • Removed a dependency on enhanced email so orgs that don't have enhanced email can still use the app.

  • Better error handling for fields that your user can't see.

  • Skip duplicate record sets created by Duplicate Jobs (Unlimited Edition feature). In the future, we will show these duplicate record sets after we add logic to handle their unique structure.

  • Fixed an error when trying to merge a record with a Business Hours lookup.

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