13 articles
Reports failing due to Read Timed OutWhat to do when you get the Read Timed Out error
Error: Joined Reports are not supported for exportDid you receive an error report with this message? Here's how to fix it.
Multi-factor authentication (MFA) with Report SenderAs Salesforce is now requiring MFA for all users, we thought we'd give you some tips on enabling it with Report Sender
Troubleshooting Error in Exporting ReportDid you have a report that failed to send? Start here for typical troubleshooting steps.
Report Sender - Change "Scheduled As" for Report ScheduleThe Scheduled As user is important for a couple of reasons. This article explains why and how to update the Schedule Owner.
Reports Attached as HTML Links instead of actual filesAre you receiving Report Sender emails with HTML links but you want to receive the actual files?
Report Schedule Stopped Working - Change Of OwnerYou have a Report Schedule which was working fine until you changed the owner of that record.
Not Receiving Report Sender Emails?If the report sender is running and you don't get emails, try these steps to figure out the issue.
Error Sending Email - Email Attachment Body is NullWhen trying to click Send Now you get an error that the Attachment Body is Null. Or you get an email that says a scheduled report failed.
Authentication Error when Users try to Schedule a ReportWhat to do when your users try to schedule a new report and get an authorization failed error.
Don't See Report Sender Tab in Lightning after InstallationJust installed report sender and can't find the tab? Check if you've forgotten to turn on My Domain
Insufficient Privileges When Opening Report Sender TabHow to resolve an insufficient privileges issue.
Insufficient Privileges When Sending a ReportWhat to do if you get an insufficient privileges error when sending a report.