Not receiving power notifications?

When you click on 'Block' on the push notifications opt-in that shows on Power Notifications admin screen, you will not receive notifications from Powerpack App. PowerPack App will display a message as shown below:

Here's how you can unblock notifications and start receiving them:

For Chrome:

  • Go to the Power Notifications tab, or admins can go to the PowerPack Admin tab and click on Power Notifications.
  • Click on 'Lock' symbol next to the browser URL.
  • You should now be able to see a 'Notifications' field saying 'Block'.
  • Click on the 2 opposite pointing arrows next to "Block". Select "Allow"
  • You will now see a message saying “To apply your updated settings to this site, reload this page.” Click on the Reload button to reload the page and you can click Enable notifications button to enable Power notifications. 

For Firefox:

  • Go to the Power Notifications tab, or admins can go to the PowerPack Admin tab and click on Power Notifications.
  • Click on the Chat box symbol and then click on the 'x' button next to 'Blocked' against 'Receive Notifications'
  • Reload the page.
  • You will now see a pop up with the opt-in for notifications. Click on 'Allow Notifications' and you will start receiving future notifications from PowerPack App.

For Safari:

  • Currently, Power notifications aren't supported in Safari browser because it does not support the Firebase SDK.
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